FAQ'S

1. What is Levels To Travel?
Levels To Travel is an online store based in the USA that offers travel-themed clothing and accessories. Founded by travel vlogger and YouTuber Touseef Shehroze, our goal is to provide high-quality, practical, and stylish gear for travelers.

2. What types of products do you offer?
We offer a wide range of travel-centric products, including:

  • Clothing: Travel shirts, bucket hats, lightweight jackets, cargo pants, and socks.
  • Accessories: Travel backpacks, crossbody bags, fanny packs, toiletry bags, eco-friendly travel kits, and foldable daily bags.

3. How long does delivery take?
Our standard delivery time is 10-15 business days after your order has been processed. Processing typically takes 1-3 business days.

4. Do you ship internationally?
Currently, we only ship within the United States.

5. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.

6. What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided that the items are in their original condition. Please reach out to us at shoplevelstotravel@gmail.com for assistance with returns or exchanges.

7. Can I change or cancel my order?
If you need to change or cancel your order, please contact us within 24 hours of placing your order at shoplevelstotravel@gmail.com. We are unable to make changes or cancel an order once it has been processed.

8. How do I contact customer support?
You can reach us by email at shoplevelstotravel@gmail.com. Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (EST), and we aim to respond within 24-48 hours.

9. Are your products eco-friendly?
Yes, we offer eco-friendly travel kits and aim to provide sustainable options where possible. Our commitment is to quality and reducing environmental impact.

10. What payment methods do you accept?
We accept most major credit cards (Visa, Mastercard, American Express), as well as digital payment platforms like PayPal.